Smart Blogger, Inc. – Remote Position, Full-time
Introduction
At Smart Blogger, we believe students deserve to get results from our courses. Not just information, not just entertainment, but skills employers and clients are happy to pay for, opportunities to work remotely on exciting projects, actual money in their bank account – real benefits that help real people survive and thrive in the real world.
This belief is ingrained deeply into our culture and even our marketing promises. Unlike traditional universities, we guarantee our students that, if they work hard and do all the assignments, they will make back their full tuition, or we will give them a refund. In other words, we backup our philosophy with cold, hard cash.
And we deliver. Students say our courses are perhaps the best they have ever taken, online or anywhere else. We have hundreds of testimonials, thousands of successful students, and celebrate new student victories on a daily basis.
But we want to do more.
To continue this tradition and help us reach the next level, we’re hiring a Product Manager. This is permanent, full-time, salaried position that reports directly to Smart Blogger’s CEO.
Position Summary
Your job as the Product Manager is to take complete ownership of the student experience, including both the courses themselves and our talented team of instructional designers and customer success managers.
You will also take responsibility for making sure our courses give students what they need to become successful, both maintaining our extraordinary track record and expanding upon it for years to come.
Duties and Responsibilities
- Serve on the leadership team for Smart Blogger, working directly with the CEO and other leaders to grow the company as a whole
- Manage both our instructional designers and customer success managers to create an entire product experience where the student gets results, including:
- The Campus: The online portal for all of our courses, built using LearnDash
- The Curriculum: The lessons and assignments that compose individual courses
- The Community: A private space for all of our students, built with Circle
- The Coaching: All interactions between our customer success managers and students, including Q&A calls and direct messaging on Circle
- Develop new courses within 3 to 6 months from concept to launch
- Review the costs associated with both product development and serving the student, working continuously to maximize the productivity of your team and minimize staffing costs, thereby creating extremely profitable product lines
- Create and improve upon onboarding sequences for individual courses, including emails, SMS campaigns, and automations
- Monitor course metrics to identify where students are getting stuck and construct solutions to help students progress through the material as quickly as possible
- Serve as the coordinator and point of contact between course creation team and external subject matter experts
- When we don’t have a proven process for one of the subjects we are teaching (example: getting jobs on LinkedIn), do the research and thinking necessary to develop a new process, track its effectiveness, and iterate until it’s proven to work for our students
- Give team members feedback on their work performance in a constructive, clear, honest, and kind manner
- Delegate tasks effectively to own team, other SB team members, and hire freelancers as needed
Requirements & Expected Proficiencies
- Experience with launching new products, even of different types (software, physical products, etc.), and improving upon those products over time
- High technical aptitude. No need for coding skills, but should be comfortable evaluating new apps and plug-ins, connecting APIs, and creating automations
- Excellent project management skills, including assigning team member tasks, monitoring progress, meeting deadlines, and reprioritizing when necessary
- Ideally some experience with online courses – structure, tools (LMS, gamification, etc)
- Ideally some experience with structured content such as creating or editing books
- Familiarity with at least one e-learning platform such as LearnDash, Teachable, Thinkific, WP Courseware, etc
- Available from 9 AM to 5 PM Eastern time, regardless of location. We have flexible schedules at Smart Blogger but this position will also have a lot of meetings that need to be coordinated with other team members in U.S. time zones
Working Requirements
This is a 100% virtual role and the successful applicant will be working as part of a geographically diverse team, communicating primarily by Slack, email, and Zoom.
The successful applicant will have an up-to-date (3 years old or newer) Windows or Mac OS-based computer, and a fast, reliable internet connection.
Compensation & Benefits
Salary: Negotiable
Benefits: Medical, Dental, and Vision Insurance (U.S. based applicants only); 401k (U.S. based applicants only); Paid Company Holidays (all applicants); Paid Vacation (all applicants); Workers’ Compensation (U.S. based applicants only).
Our Company
Smart Blogger is the brainchild of Jon Morrow and operated under the name of Boost Blog Traffic until 2016. Both names are synonymous with some of the best training available for learning how to drive traffic to your website and springboard your visibility through writing. Overall, the culture is laid back and supportive.
How to Apply
- Click this link and you’re on your way: https://forms.gle/Ccxiy42cFRbW6UW66
- Complete the survey and your initial application will be reviewed by our recruiter.
- Contact humanresources@smartblogger.com if you have any questions.
